Warranty / After-sales Policy
Draft — pending legal and business review. The confirmed business information below is provided for review; this policy is not final.
Warranty and reporting
2-year warranty. Quality issues are handled case by case.
Please contact us within 24 hours after discovering a quality issue. This is not a 24-hour warranty or a deadline measured from delivery.
Custom-product returns
Non-quality-related returns are not accepted for custom products.
Contact and review
Contact service@missjeweler.com; phone / WhatsApp: +86 18122138354.
Warranty start date, covered defects, exclusions, evidence requirements and available remedies require further confirmation. Resolution is case by case.